The IBC Advanced Business Management Course

Current Status

Price

From £2,950 + VAT

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Enrolment

There is an annual intake, and we encourage all delegates to sign up before the end of April each year. We can accept late joiners, but study groups will be formed during May when the course begins.

The cost of the course is £3,150 + VAT. This is discounted to £2,950 + VAT for IBC members.

To join this course, please click on the enrolment button and complete the registration form. Once registration is complete you will be given access to the learning platform so you can begin the course.

In person training-room day date for 2025:

14th October 2025 – Central London – 09:30 – 17:00

Course Content

1. Business Development

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1.1. Business Development Introduction

1.1.1. Basic principles of business development

1.1.2. Buying psychology

1.1.3. Business development styles

1.1.4. Moments of truth – the client journey

1.1.5. Client entertaining

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1.2. Marketing Introduction

1.2.1. Client buying cycles

1.2.2. Client buying shortcuts

1.2.3. Social media and writing LinkedIn posts

1.2.4. Chambers’ branding

1.2.5. Planning a marketing campaign and data management

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1.3. Building Professional Networks Introduction

1.3.1. Basic principles, importance, and benefits

1.3.2. Personal motivation

1.3.3. Networking anxieties and confidence-building

1.3.4. Tools, practicalities, and etiquette

1.3.5. Developing your personal magnetism

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1.4. Client collaboration Introduction

1.4.1. Three basic premises of negotiation

1.4.2. Negotiation types

1.4.3. Bargaining

1.4.4. Collaborative Negotiation

1.4.5. Planning to negotiate

1.4.6. Focus on the client’s needs

1.4.7. Focus on your business needs

2. Practice Management

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2.1. Practice Development Meetings: Introduction

2.1.1. PDM Preparation and human factors to consider

2.1.2. Business goals and expectations

2.1.3. Setting objectives

2.1.4. Tracking and measuring

2.1.5. Progression and feedback

2.1.6. Silk applications

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2.2. Managing staff within chambers: Introduction

2.2.1. Organisational motivation

2.2.2. Staff performance management

2.2.3. Staff appraisals

2.2.4. Legal requirements, compliance, and resources

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2.3. Building and presenting business plans: Introduction

2.3.1. Writing a BD strategy for chambers

2.3.2. Presenting to clients, members, or colleagues

3. Chambers Management

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3.1.1. Structure and Governance

3.1.2. Legislative and Regulatory Compliance

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3.2. Finance: Introduction

3.2.1. Chambers’ Finance

3.2.2. Budgeting and cashfow

3.2.3. Funding contracts and fee collection

4. Leadership Development

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4.2. Personal change management and development: Introduction

4.2.1. Personal change management

4.2.2. Business mentoring and coaching

4.2.3. Book your one-to-one coaching sessions